Terms & Conditions for hire of Holiday Accomodation

  1. THE LEISURE FACILITIES ARE STRICLTY FOR THE USE OF RESIDENT GUESTS ONLY.
  2. All cottages are hired on the basis that the accommodation is for holiday use only, and that no rights remain. Hirers may take possession from 4PM on the first day (we would be grateful if you would not arrive earlier as our cleaning team will be preparing the cottage for you) and must depart by 10am on the final day, so that our cleaning team can begin for the next guests.
  3. A deposit of £100 shall be paid on booking and no cottage shall be reserved until the owners have issued a receipt. All charges are due for payment in full (less deposit) 6 weeks before commencement of the hire period. Hirers of accommodation must appreciate that the acceptance of their deposit creates a contract between them and the owners and that they become liable for all the charges from that moment, just as the owner becomes obliged to hold the property for the hirer’s use at the same time.
  4. In the event of a cancellation, the full charges will be made once the deposit has been accepted. However the owners will make their best endeavours to secure another hiring of the property for the same time and the same charges. We strongly suggest that guests take out suitable holiday insurance.
  5. The owners are anxious to maintain a high standard of cleanliness. On departure, you must leave your cottage in the general condition that you find it. A cleaning charge may be levied if extra cleaning is required. Please turn down used beds and place all used towels in the bath, to save unnecessary laundering and water usage.
  6. Bed linen, bath, hand and tea towels are provided. Please bring your own cot linen and towels for use in the pool. Please do not dry towels etc. over furniture – please use the clothes airers provided.
  7. Hirers must do nothing to make void any policy of insurance and must not cause a nuisance to neighbours. The owners have the right to enter any cottage without prior notice if special circumstances or emergencies occur.
  8. Due to livestock on the owners and neighbouring land and in order that we can keep our cottages clean for allergy sufferers, NO DOGS are permitted.
  9. Should the hirer fail to give up possession at the end of their holiday or leave the cottage in such a condition that it is not suitable for occupation by another hirer, then they are liable for the charges of the owners having to provide alternative accommodation for subsequent hirers. They shall also be liable for the cost of any damage or loss to the property.
  10. THE NUMBER OF PERSONS USING THE COTTAGE SHALL NOT EXCEED THE NUMBER STATED AT THE TIME OF BOOKING. The owners reserve the right to refuse entry to the entire party if this condition is not observed.
  11. WITH THE EXCEPTION OF HOLLY AND BEECH COTTAGE (2 VEHICLES), PARKING IS RESTRICTED TO ONE VEHICLE PER COTTAGE, UNLESS OTHERWISE ARRANGED WITH THE OWNERS PRIOR TO YOUR STAY. PLEASE PARK CONSIDERATELY AND REFRAIN FORM PARKING ON THE GRASS.
  12. The use of any amenities is entirely at the user’s risk. No responsibility can be accepted for any injuries to persons who use such amenities. The owner especially advises guests to ensure adult supervision of children at play in the grounds. The play equipment is strictly for under 10’s only. No responsibility is accepted for loss of or damage to any property brought onto the premises.
  13. ALL THE COTTAGES ARE STRICTLY DESIGNATED NO SMOKING. The owners reserve the right to terminate a holiday due to unreasonable behaviour. This specifically includes smoking in the cottages and you will be liable for any costs in eradicating smoke odours.
  14. The owners reserve the right to ask for a security deposit – you will be informed at the time of your booking. The deposit is payable directly to the owners on or prior to arrival and will be returned to you within 10 days of departure (less any costs for damage etc.).
  15. All damages and breakages are the legal responsibility of the hirer and their cost shall be paid on demand. Please inform the owners immediately – minor breakages will not normally be charged.
  16. We cannot be held responsible for the breakdown of mechanical equipment such as pumps, boilers or swimming pool filtration systems.
  17. If you wish items, left behind after your holiday, to be posted back, full postage and packing must be paid before items are dispatched.

N.B. Minimum 3 nights bookings for Bank Holidays.
Deposits are Non-refundable

"We cannot thank Ian and Jo enough for their wonderful hospitality (yummy cakes!) and for sharing their beautiful cottage and gardens with us. Pool and jacuzzi amazing."

Mrs Howcroft, Manchester
Lilac Cottage, February 2012

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